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BSB20120 Certificate II in Workplace Skills

CRICOS Course Code Pending

Course Summary

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

There are no specific entry requirements for this program, and it is targeted for domestic and industries for students wishing to obtain qualifications. The development of the program was with a consultation with industry advisors to respond to a need that has developed for additional educational vacancies for specialist Business industry positions that will benefit from Nationally Recognised Training.

Several units of competency require the use of a computer. You are expected to supply your own device such as a laptop, notebook or pad that is capable of Wi-Fi connectivity and loaded with the Microsoft suite of programs. As a candidate, you will be required to show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

The course is a pack of 10 units of competence with 5 core units and 5 elective units. This course has been designed to suit the needs of those who wish to complete Business skills for the following occupations International Education Office, Receptionist, Administration Officer (Local Government), Office Assistant, Receptionist, Administrative Assistant and other similar roles.

Unit CodeUnit DescriptionCore / Elective Unit
BSBCMM211Apply communication skillsCore
BSBOPS201Work effectively in business environmentsCore
BSBPEF202Plan and apply time managementCore
BSBSUS211Participate in sustainable work practicesCore
BSBWHS211Contribute to the health and safety of self and othersCore
BSBCRT201Develop and apply thinking and problem solving skillsElective
BSBTEC201Use business software applicationsElective
BSBPEF101Plan and prepare for work readinessElective
BSBTWK201Work effectively with othersElective
BSBOPS203Deliver a service to customersElective
  • PRICE

    TOTAL COURSE FEE: $2,500.00

    RPL Cost: $950.00

    RPL Assessment Fee: $150.00 - assessment fee for initial review

  • DURATION

    40 weeks

    The training program will be a period of 40 weeks. A student will be offered the entire 10 UOC prior to exit or a component of a qualification dependent on their enrolment requests

  • AWARD

    BSB20120 Certificate II in Workplace Skills

  • CRICOS Course Code

    Pending

  • LOCATION

    Level 3, 84 - 86 Mary Street, Surry Hills NSW 2010

  • DELIVERY

    Normally, classroom plus blended based → 67% F2F and 33% online.

  • INTAKE

    Please contact us (via email at info@cd.edu.au) to find the next course commencement dates. 

This course is accredited by the Australian Skills Quality Authority (ASQA) and is compliant with the Australian Qualification Framework

COURSE DETAILS

Entry Requirements

There are no specific entry requirements for this program, and it is targeted for domestic and industries for students wishing to obtain qualifications. The development of the program was with a consultation with industry advisors to respond to a need that has developed for additional educational vacancies for specialist Business industry positions that will benefit from Nationally Recognised Training.

Several units of competency require the use of a computer. You are expected to supply your own device such as a laptop, notebook or pad that is capable of Wi-Fi connectivity and loaded with the Microsoft suite of programs. As a candidate, you will be required to show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

The course is a pack of 10 units of competence with 5 core units and 5 elective units. This course has been designed to suit the needs of those who wish to complete Business skills for the following occupations International Education Office, Receptionist, Administration Officer (Local Government), Office Assistant, Receptionist, Administrative Assistant and other similar roles.

Outcome

This course has been designed to suit the needs of those who wish to complete Business skills for the following occupations International Education Office, Receptionist, Administration Officer (Local Government), Office Assistant, Receptionist, Administrative Assistant and other similar roles.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Duration and Conduct

The training program will be a period of 40 weeks. A student will be offered the entire 10 UOC prior to exit or a component of a qualification dependent on their enrolment requests

This course is accredited by the Australian Skills Quality Authority (ASQA) and is compliant with the Australian Qualification Framework.

Course Fees

TOTAL COURSE FEE: $2,500.00

RPL Cost: $950.00

RPL Assessment Fee: $150.00 - assessment fee for initial review

Enrolment Fee Payment

Career Development and Training collects student fees in advance and therefore it will comply with the following options for initial and continuing fee collection and registration:

• Students, or the person responsible for paying the tuition fees, can pay via instalments;

• A payment plan for any outstanding fees can be negotiated and will be detailed on a separate document.

Certification

All assessments must be completed successfully for the issue of a certificate for BSB20120 Certificate II in Workplace Skills of less than all UOC will see a Statement of Attainment issued. All financial payments must be completed before any certification is issued.

FURTHER INFORMATION

Assessment

CDT will use a combination of assessment methods and approaches which will involve collecting a range of evidence for ensuring consistency of competency. Assessment may include a combination of various styles of assessments to be completed in-class or online via Moodle. You can study by distance.

Course Conduct

The training program will be a period of 40 weeks. A student will be offered the entire 10 UOC prior to exit or a component of a qualification dependent on their enrolment requests

is offered for more information – refer to website www.cd.edu.au

Assessment

Where a student fails one (1) or more assessment methods within a single Unit of Competency (UOC), they are to be re-assessed once, free of charge, and this must be completed within the immediate operational term or as soon as possible following that term, as per Career Development and Training’s re-assessment policy.

If the student does not pass one (1) or more assessment methods following the free re-assessment period they are to be offered two (2) more opportunities for reassessment, with the provision, that they must be charged a fee for each opportunity within the immediately following term or as soon as possible following that term. Refer to policies and procedures in the Student Handbook on the website: www.cd.edu.au

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